Privacy Policy

Welcome to The Hail Group. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ushailgroup.com/ (the “Site”). By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you schedule an appointment, request a quote, apply for a job, or otherwise contact us, such as:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Vehicle make, model, year (in connection with our auto-hail repair services)
  
  
• Location information (for mobile evaluations)
  
  
• Insurance information (when applicable)
  
  

1.2 Automatically Collected Information
When you visit the Site, we automatically collect certain information about your device and browsing activities, which may include:

• IP address
  
  
• Browser type and version
  
  
• Time zone setting
  
  
• Pages you view on the Site, time spent on those pages, referral data
  
  
• Device identifiers, operating system version
  
  

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on the Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but if you do not accept cookies, some parts of the Site may not function properly.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services (including auto-hail repair, paintless dent repair, mobile evaluations, lifetime warranty programs)
  
  
• To schedule appointments, provide estimates, communicate with you regarding your vehicle damage or repair process
  
  
• To process applications (e.g., for careers or referral programs)
  
  
• To respond to your inquiries, comments, or feedback
  
  
• To send you administrative information such as updates, security alerts, and support messages
  
  
• To monitor and analyse usage and trends to improve the Site, our services and user experience
  
  
• To detect, investigate and prevent fraudulent or illegal activity
  
  

3. Disclosure of Your Information

We may share your data in the following circumstances:

• With service providers who perform services on our behalf (for example, appointment scheduling systems, CRM software, analytics providers)
  
  
• With affiliates or subsidiaries for the purposes described in this Privacy Policy
  
  
• With insurance carriers, repair-partners or other third parties as necessary to fulfil our services (for example, to submit a claim for damage repair)
  
  
• When required by law, regulation, legal process, or governmental request
  
  
• To enforce our policies, protect our rights, privacy, safety or property, or that of others
  
  
• In connection with a merger, acquisition, reorganization or sale of all or a portion of our assets
  
  

4. Data Security

We take reasonable administrative, technical and physical measures designed to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Choices & Rights

You have certain rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
  
  
• Correction: You may ask us to correct or update your personal information if it is inaccurate or incomplete.
  
  
• Deletion: You may ask that we delete your personal information, subject to any legal obligations.
  
  
• Opt-out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.
  
  
• Cookies: You can control cookies through your browser settings and other tools.
  
  

6. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those in your jurisdiction. By submitting your information, you agree to this transfer.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

8. Links to Other Websites

The Site may contain links to third-party websites not owned or controlled by us. We have no control over, and assume no responsibility for, their content, privacy policies or practices. We encourage you to review the privacy policy of every site you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:
Email: admin@ushailgroup.com
Phone: (855) 666-4245